What is SSL?

What is SSL?

The Secure Sockets Layer (SSL) and Transport Layer Security (TLS) is the most widely deployed security protocol used today. It is essentially a protocol that provides a secure channel between two machines operating over the Internet or an internal network. In today’s Internet focused world, the SSL protocol is typically used when a web browser needs to securely connect to a web server over the inherently insecure Internet. what-is-ssl-video-med.jpg

Technically, SSL is a transparent protocol which requires little interaction from the end user when establishing a secure session. In the case of a browser for instance, users are alerted to the presence of SSL when the browser displays a padlock, or, in the case of Extended Validation SSL, when the address bar displays both a padlock and a green bar. This is the key to the success of SSL – it is an incredibly simple experience for end users.

Read: Heartbleed bug - what you need to know, and our response.

Extended Validation (EV) SSL Certificates (such as GlobalSign ExtendedSSL) display visible trust indicators:

SSL Green Bar

Standard SSL Certificates (such as GlobalSign DomainSSL and OrganizationSSL) display:

SSL Padlock

As opposed to unsecured HTTP URLs which begin with "http://" and use port 80 by default, secure HTTPS URLs begin with "https://" and use port 443 by default.

HTTP is insecure and is subject to eavesdropping attacks which can let attackers gain access to online accounts and sensitive information if critical information like credit card details and account logins is transmitted and picked up. Ensuring data is either sent or posted through the browser using HTTPS is ensuring that such information is encrypted and secure.

In practice, how is SSL used in today’s modern e-commerce enabled / online workflow and service society?

  • To secure online credit card transactions.

  • To secure system logins and any sensitive information exchanged online.

  • To secure webmail and applications like Outlook Web Access, Exchange and Office Communications Server.

  • To secure workflow and virtualization applications like Citrix Delivery Platforms or cloud-based computing platforms.

  • To secure the connection between an email client such as Microsoft Outlook and an email server such as Microsoft Exchange.

  • To secure the transfer of files over https and FTP(s) services such as website owners updating new pages to their websites or transferring large files.

  • To secure hosting control panel logins and activity like Parallels, cPanel, and others.

  • To secure intranet based traffic such as internal networks, file sharing, extranets, and database connections.

  • To secure network logins and other network traffic with SSL VPNs such as VPN Access Servers or applications like the Citrix Access Gateway.

All these applications have a number of shared themes:

  • The data being transmitted over the Internet or network needs confidentiality. In other words, people do not want their credit card number, account login, passwords or personal information to be exposed over the Internet.

  • The data needs to remain integral, which means that once credit card details and the amount to be charged to the credit card have been sent, a hacker sitting in the middle cannot change the amount to be charged and where the funds should go.

  • Your organization needs identity assurance to authenticate itself to customers / extranet users and ensure them they are dealing with the right organization.

  • Your organization needs to comply with regional, national or international regulations on data privacy, security and integrity.

DomainSSL

Fast & Economical

  • $10K warranty
  • 7 Day Refund
  • Delivered in minutes
  • No paperwork needed
Learn More

OrganizationSSL

High Assurance SSL

  • $1.25M warranty
  • 7 Day Refund
  • Organization identity included
  • Higher levels of trust
Learn More

ExtendedSSL

Activate the Green
Address Bar!

  • $1.5M warranty
  • 7 Day Refund
  • Highest assurance level SSL
  • Increased visitor trust
Learn More

Multi-Domain & Wildcard SSL

Secure multiple domains and
sub domains on the same server with a single SSL Certificate &
single IP address with Wildcard and Subject Alternative Names (SANs).

Learn More

Not sure which type of certificate is right for you? Compare SSL Certificates and Pricing


SSL Certificate Reviews


GlobalSign product review:
4 / 5
Very quick response.

The certificate has been renewed within minutes. Helpdesk (Chat) is also responsive. Thanks!

08/16/2016

GlobalSign product review:
5 / 5
Really Helpful

You guys are easy to work with and very helpful. I really appreciate that you took the time to explain the differences between a regular and EV certificate so I could make the best decision for our company.

08/02/2016

GlobalSign product review:
4 / 5
Simple!

Simple, quick process for SSL certs

07/27/2016

GlobalSign product review:
5 / 5
Professional and Competent

Both times I have had a need to call for support, GlobalSign has provided such support in a professional and very competent manner. Support like GlobalSign offers is invaluable in my opinion and the main reason I continue to do business and recommend GS to colleagues.

07/26/2016

GlobalSign product review:
5 / 5
Thanks Gaurav

Gaurav from your team was very helpful in getting us onbaord on record time. After getting us onboard, he also made sure that we were able to successfully update our SSL certificate across servers. Am more than happy to recommend anyone. Thanks Gaurav

07/26/2016

GlobalSign product review:
5 / 5
Brilliant

I'd recommend Chris Page- he really is brilliant with me. This area isn't my forte, but he always explains it in simple language and promptly responds to my questions.

07/19/2016

GlobalSign product review:
5 / 5
Very Happy

I am very happy with your quick service and all customer service team doing great job to resolve issue .

07/19/2016

GlobalSign product review:
4 / 5
Good Product

Administration of tokens is great. Do not like the admin certificate process and having to only use IE. Seems like it could be updated to HTML5 protocols and security.

07/19/2016

GlobalSign product review:
5 / 5
Very Helpful

Edmund and especially Sanne (as I mainly dealt with Sanne) were both very helpful and did a great job in helping me to get through the vetting and ultimately obtain the certificate we required.

07/05/2016

GlobalSign product review:
4 / 5
Thanks!

The whole process of security for electronic transmissions has become so complex. It is fortunate that your tech support is available for assistance. Please keep remembering that many of your customers are neophytes and have NO knowledge of programs and the technical steps to enable programs. We need to be led by the hand thru the process.

07/05/2016

GlobalSign product review:
5 / 5
I still find SSL wizardry!

I dont think the instructions for Java keystores are comprehensive enough. it turned out after 2 hours that all i needed to do was change the handle on the pem file to CSR in order to upload into my keystore. I really think step by step instructions on how to generate the certificate, keystore and then install all three certificates in Java would be helpful. The naming conventions just appear all over the shop when it comes to endings, file types etc etc. Anyway got their in the end and its not as hard as it first looks.

06/21/2016

GlobalSign product review:
5 / 5
Going the extra mile

I dealt with Sarah Mizzoni and all I can say is that the service I received from Sarah was second to none. Sarah couldn't have been for informative and helpful and I believe she went the extra mile to help me out.

06/07/2016

GlobalSign product review:
5 / 5
Happy

I was happy with everything. the level of technical support including. thank you from

06/01/2016

GlobalSign product review:
5 / 5
Thank you!

I'm very impressed of professional approach of Ms.Hanna Beeby and will recommend GlobalSign company to my partners.

05/31/2016

GlobalSign product review:
5 / 5
Excellent Work!

We're just in the process of ordering so cannot comment yet on ease of management etc. However, Chris Page of GlobalSign has been more than helpful. Our situation was slightly unusual in that we were taking over a piece of software from another supplier and needed to start signing it with a different cert. Chris made it all simple and is even managing the timing of the switchover for us. Very satisfied at this point.

03/15/2016

GlobalSign product review:
5 / 5
Very Good

quick efficient service

05/31/2016

GlobalSign product review:
5 / 5
Very good

I got a sponsored certificate for my open source project. Everything except a litte bug was perfect but I got very fast support and a developer solved the problem very fast. Very good service!

03/04/2016

GlobalSign product review:
5 / 5
A very fast and helpful solution!

Thanks again for this fast and helpful solution! It's a pleasure to work with GlobalSign and it looks like we made a good choice!

01/14/2016

GlobalSign product review:
5 / 5
Great Support

Great support and secure services!

12/17/2015

GlobalSign product review:
5 / 5
Great Service and Support

I like the ease of use but, most of all, the support service is EXCELLENT!!!!

12/15/2015

GlobalSign product review:
5 / 5
Great Process, Easy Support!

The online process is pretty streamlined, but it's nice to be able to talk to a person when you need to.

11/18/2015

GlobalSign product review:
5 / 5
Full Language Support

Thanks for providing a support in French language

11/17/2015

GlobalSign product review:
4 / 5
Great Technical Support

I had some issues with the registration (as I forgot the pick-up password) and the technical support helped me out very fast and nicely. I appreciate that.

11/12/2015

GlobalSign product review:
5 / 5
Really Appreciated the Support

Daniel Genadiev went above and beyond to help us with our request. We will use SSL24 again because of this.

11/12/2015

GlobalSign product review:
5 / 5
Great Service!

The customer services staff, and vetting team in particular, were incredibly helpful and went well beyond normal expectations by getting the renewal issued as quickly as they did.

11/11/2015

GlobalSign product review:
5 / 5
Very User Friendly

Very user friendly. And the one question I did have, there was a very nice person on the chat feature that was extremely helpful

11/11/2015

GlobalSign product review:
5 / 5
Excellent Service

It's not often that I'm positively taken aback by Service and Support, but in the case of a wildcard SSL certificate through GlobalSign, I was. Maya was extremely polite, friendly, efficient and went the extra mile to advise, assist in the purchase, sort out some minor issues and provide implementation feedback. Maya facilitated the vetting and setup process with Sarah, and despite heavy timezone differences were extremely helpful in getting us sorted out. Excellent, Professional and Fast! Service at it's Best.

11/05/2015

GlobalSign product review:
5 / 5
I trust GlobalSign

Whenever I need to get a new SSL certificate, renew a certificate, or make a change to an existing certificate, the process is always easy to understand and fast to turn around.

10/14/2015

GlobalSign product review:
5 / 5
Very Thorough and Helpful Team

I contacted Cosmo Pallazola for assistance. He was very thorough and helpful

10/27/2015

GlobalSign product review:
5 / 5
Great Support Team

I have had a few issues along the way but was able to work them out with the help of your support team. They were very patient and knowledgeable.

10/27/2015

GlobalSign product review:
5 / 5
Outstanding Customer Service

Customer service was outstanding and immediately worked with me to resolve an issue I was having.

10/27/2015

GlobalSign product review:
5 / 5
Thank You

Thank you for having a procedure on file to take care of customers who don't yet support SHA256.

10/27/2015

GlobalSign product review:
5 / 5
Over the Top Service and Support

Service and support was over the top fantastic. We needed expedited shipping and vetting through delays on our end and the support team made it happen.

10/20/2015

GlobalSign product review:
4 / 5
Installation Process Complicated

The installation procedure is far more complicated than it should be. This is the entire reason for the 4 rating instead of the 5 rating.

10/20/2015

GlobalSign product review:
5 / 5
Professional Help

I always got a professional helpful answer from you, I am really appreciate it.

10/13/2015

GlobalSign product review:
4 / 5
Some Minor Issues

I have had a few issues along the way but was able to work them out with the help of your support team. They were very patient and knowledgeable.

10/27/2015

GlobalSign product review:
5 / 5
Kind and fast help

We had some problems which were very quickly solved by a very helpful and patient person on the phone who guided us step by step through the solution. After sending an email with some questions, I got called back almost immediately. Thumbs up!

10/27/2015

GlobalSign product review:
5 / 5
Long Time Customer

I knew Globalsign between 2000-2005 (don't recall excactly) and used your services since then.

10/28/2015

GlobalSign product review:
5 / 5
Very Satisfied

GlobalSign is always there for us, very satisfied.

10/20/2015

GlobalSign product review:
5 / 5
Everything Went Great

Experience was courteous, clean and I remained well informed during the vetting process, all good

10/20/2015

GlobalSign product review:
5 / 5
First Time SSL User

Easy to use and instructions were easy to follow especially for someone like me who was setting up SSL for the first time.

10/13/2015

GlobalSign product review:
5 / 5
Good Support

Everything is good specially the support very good unlikely to see some where else.

10/13/2015

GlobalSign product review:
5 / 5
Very Happy Customer

I am very happy with the level of service I get from Globalsign

10/13/2015

GlobalSign product review:
4 / 5
Quite fast

The response is quite fast and the support is good.

10/13/2015

GlobalSign product review:
5 / 5
Thanks for Your Support

Many kind of papers but I understand that this is the part of the process, so everything is ok with me. Thanks for your support.

10/13/2015

GlobalSign product review:
5 / 5
Nothing Better

In my experience the service I received was flawless so I am struggling to think how the service can be improved!

10/13/2015

GlobalSign product review:
5 / 5
Very Helpful

Hi, it was very helpful to have a knowlegable live chat person help with my question. Your online resources we spot on and also very very helpful.

08/08/2015

GlobalSign product review:
5 / 5
Quick Response

I received a very quick response to my inquiry, which was forwarded to a team to resolve. The person who contacted me was really helpful and ensured I had everything I needed. I couldn't have asked for better service from everyone I dealt with in Globalsign.

09/22/2015

GlobalSign product review:
3 / 5
Good Experience

Good experience. Had to Chat with technician to understand the procedure for installing the Certificate onto a Cisco ASA Firewall and the need to install the Root, Intermediate and Domain Cert. he was very helpful.

09/29/2015

GlobalSign product review:
5 / 5
Customer Service

Your customer service is outstanding. I really appreciate Alex Walnick.

07/14/2015

GlobalSign product review:
5 / 5
Great Customer Service

Greg went above and beyond for support expectations by understanding the issue and handling it with efficiency.

07/10/2015

GlobalSign product review:
5 / 5
Great User Interface

My experience with GlobalSign was great. The user interface is very easy to use and the directions are easy to follow. Additionally, if I had any questions, there is plenty of support and FAQs available at any given time.

07/14/2015

GlobalSign product review:
5 / 5
Fast and Easy

We've just renewed our SSL certificate from @GlobalSign SSL in less than 10 minutes \o/. Thank you to @GlobalSign SSL for another free SSL certificate. Supporting ‪#‎opensource software.

11/30/2015

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