Contact Information

Get in touch with GlobalSign Support & Vetting

The Americas

Contact Support Team

Monday-Friday: 9am-10pm (EST)
Phone: 1-877-467-7543

Contact Vetting Department

For all OrganizationSSL, ExtendedSSL, Code Signing, and PersonalSign 2 & 2Pro applications
Fax vetting documents to:
Fax: 1-617-830-0779

Europe

Contact Support Team

Monday-Friday: 9am-6pm (GMT)
Phone: +44 1622 766 766

Contact Vetting Department

For all OrganizationSSL, ExtendedSSL, Code Signing, and PersonalSign 2 & 2Pro applications
Fax vetting documents to:
Fax: +44 1622 235 589

APAC

Contact Support Team

Monday-Friday: 11am-8pm (AEST)
Phone: +65 3158 0349 (SG) / +61 3 9988 3988 (AU) / +852 5808 1867 (HK)

Contact Vetting Department

For all OrganizationSSL, ExtendedSSL, Code Signing, and PersonalSign 2 & 2Pro applications
Fax vetting documents to:
Fax: +65 6500-6366 (SG) / +61 3 9923 6561 (AU) / +852 3010 5853 (HK)

Important: PersonalSign 1 Digital Certificate Customers:

Technical support for PersonalSign 1 Certificates provides access to GlobalSign's Online Knowledge Base only. All other support channels (i.e. phone, email, chat) are unavailable. For additional technical support, please Contact Sales to learn about upgrading to a PersonalSign 2 Pro Digital Certificate.

If you can not find the answer to your question in our Knowledge Base, please submit your question via our Support Ticket Request Form.