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Getting, installing and using your GlobalSign SSL Certificate

Thank you for choosing GlobalSign to secure your web site. There are five simple steps for insuring your certificate is ordered, installed and works correctly. Please click each step for more information:

	Step 1.
	Generate a CSR (Certificate Signing Request) for the domain(s) on your web server.
	Step 2.
	Choose your SSL Product and Apply via the GlobalSign web site or through the Enterprise or Partner Certificate Center for existing GlobalSign customers
	Step 3.
	Now you must install the GlobalSign Intermediate root CA certificates on your web server.
	Step 4.
	Install your SSL Certificate on your web server. Instruction vary per web server type.
	Step 5.
	Improve your customer conversion rates - Install the Secure Site seal

Your FREE SSL installation healthcheck


	Each GlobalSign customer receives a FREE SSL installation healthcheck. This service includes the following checks carried out by our automated systems and expert technical staff. The healthcheck will take place after your certificate has been issued or at a time convenient for you. Just contact our support staff with your requirements.
		Server Availability - can the popular browsers connect to your site over SSL?
		SSL Certificate Installation - is your SSL Certificate installed and configured correctly?
		Common Error Checking - do you have any common errors when connecting over SSL?
		Site Seal Installation - are you maximizing customer conversions on your web site by correctly using the GlobalSign site seal?

Top 5 Technical FAQs


		How do I generate a CSR
		I have lost my private key, what should I do?
		How do I install my certificate in IIS6?
		What SSL Ciphers are supported by Apache?
		My CSR cannot be decoded or is invalid

		View complete Technical FAQs

Top 5 Commercial FAQs


		What is SSL and why do I need it?
		How do I renew my certificate?
		I have installed my certificate, what now?
		Where does the promotional code go?
		What is a CSR?

		View complete Commercial FAQs

Web Server FAQs

Do you have specific questions regarding your web server? Or are you receiving error messages from your web server? Please select your web server from the list below for frequently asked questions:

Apache	IIS 4	IIS 5
IIS 6	Microsoft Exchange	Microsoft Web Access
Cisco IOS 12.x	Tomcat	cPanel
c2Net Stronghold	IBM HTTP	Ensim
Plesk	HSphere	Weblogic
Cobalt	F5 BIG IP	Oracle Wallet Manager
F5 Fire	Zeus


GlobalSign Root CA Certificates

GlobalSign is a long established CA that uses sound security procedures and policies. The GlobalSign root CA certificate is an offline root to ensure the security of the GlobalSign Public Key Infrastructure is maintained to the highest level. Our digital certificate products use Intermediate Certificates for your added security.

		View / Install GlobalSign root certificates on Web Servers, or download a GlobalSign root certificate for verification of implementation into your application.

GlobalSign certificates are trusted by all popular browsers and the end user does NOT need to install any additional certificates.

		View list of browsers and applications that transparently trust GlobalSign digital certificates

	Home \| SSL Certificates \| Products \| Enterprise Solutions \| Partners \| Customer Support \| About GlobalSign \| Customer Login	© GlobalSign. All rights reserved.
	GlobalSign Inc (a member of GMO Internet Inc group TSE:9449) offers online security services and has been operating as a trusted Root Certification Authority for over 10 years. GlobalSign Certificates are trusted by all popular Browsers, Operating Systems, Devices and Applications and include SSL, SSL Certificates, Extended SSL Certificates, Code Signing, Personal Digital IDs, Enterprise Digital IDs, internal PKI & Microsoft CA root signing.