GlobalSign convinced us of their capability with their responsiveness to our questions and needs, and their continued availability over time. In GlobalSign we found a partnership at eye level – a great match for signatures and certificates.
Waldemar Dick, CSO & Co-Founder, Skribble
What we like about GlobalSign is its reputation and track record as a commercial Certificate Authority (CA). We have a strong level of trust with GlobalSign.
— Mike Patterson, Manager, Information Security Operations Information Security Services, University of Waterloo
| CUSTOMER PROFILE | |
|---|---|
| INDUSTRY | Software/Consulting |
| USER BASE | SMEs and large enterprises |
| GLOBALSIGN SOLUTION | Digital Signing Service (DSS) |
At a Glance
PROBLEM
Skribble wanted to ensure that its corporate customers could quickly and easily implement digital signing across the organization, enabling end users to electronically sign documents in compliance with the law with little effort and with a high level of evidential value. The biggest challenge was to make the electronic signature both easy to apply and legally binding.
SOLUTION
GlobalSign's cloud-based Digital Signing Service integrates with Skribble's existing workflow, saving their customers time and money by providing advanced electronic signatures in the shortest possible time. GlobalSign handles the issuance of the digital signature certificates required to meet the high standards of the advanced electronic signatures and helps Skribble ensure the security and verification of identities.
Challenge
When it comes to digital processes, companies attach great importance to saving costs and time. This also includes the electronic signing process of documents, both internally and with external parties. With conclusive electronic signatures like the advanced electronic signature (AES), a clear authentication of the signer’s identity is required by law. Ensuring this, however, has always been a costly and time-consuming hurdle for organizations, especially when there are many employees working at a company.
Skribble, a globally operating Swiss-based provider of electronic signatures, simplifies the signing process for organizations with its innovative eSignature platform and saves companies an enormous amount of time. Skribble was looking for a partner to provide the signatures with legally binding proof, in order to be able to offer these to large workforces within the shortest possible time.
“The biggest challenge for our business is to ensure that the electronic signatures are both user-friendly and conclusive.” says Waldemar Dick, CSO & Co-Founder at Skribble. “We at Skribble have made it our goal to ensure that security and simplicity can no longer be mutually exclusive.”
Solution Requirements
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Compliance with legal requirements for advanced electronic signatures (AES)
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Ability to prove signers’ identity and maintain document integrity
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Quick and easy integration into Skribble’s “AES for Business” workflow
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Improvements to the security and simplicity of the signature process for customers
Solution
Until recently, the electronic signing process was either secure but entailed a cumbersome procedure, or it was easy but it compromised security. We found other providers just focused on one or the other. GlobalSign, however, understands the need for both – simplicity and security.
Waldemar Dick, CSO & Co-Founder, Skribble
Using the simple REST API, GlobalSign’s Digital Signing Service (DSS) was easily integrated into Skribble’s existing software. This permits Skribble to offer the “AES for Business” service, a digital document signing platform geared towards small- and medium-sized businesses. The services enable companies to provide advanced electronic signatures (AES) to any number of employees, easily and efficiently. An AES is legally valid for all types of contracts where the law does not prescribe a special format, e.g. a purchase and agreement, offers or different employment contracts.
With GlobalSign’s cloud-based Digital Signing Service individual employees or even entire departments can simply be added with each signature request. This is done by a request against the API, where new certificates are created in the background, without having to store, manage or reissue these. This is a great time and costs-saving feature for customers.
In addition, GlobalSign offers Skribble customers the ability to use already existing onboarding processes, to enable employees to sign electronically - for example, when companies verify an employee’s identity through ID checks during the hiring process. This was especially beneficial during the recent home office wave, where fast onboarding onto electronic signatures was required for many businesses in order to stay operational. The problem of proving the identity of signers within an organization is easily managed with GlobalSign’s signing certificates.
What’s Achieved?
- Entire workforces of companies can be enabled to use electronic signatures with high evidential value (advanced electronic signatures) within a few days
- Through the partnership with GlobalSign, an internationally recognized, publicly trusted certificate authority, Skribble can set its services apart from those of the competition
- Corporate customers – for whom handwritten signatures have traditionally played a big role in business operations – are easily able to switch to AES, especially useful in the recent shift to remote working
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