GetAccept Integrates GlobalSign DSS Into its Digital Sales Room Platform, for Secure, Trusted Digital Signatures, That Comply With eIDAS Regulations
GetAccept Integrates GlobalSign DSS Into its Digital Sales Room Platform, for Secure, Trusted Digital Signatures, That Comply With eIDAS Regulations
This is where GlobalSign shines, by having industry leading technology that helps us improve our platform, as it relates to digital signatures, and brings the trust factor into the process, including the eIDAS framework.
Samir Smajic, CEO and Founder
What we like about GlobalSign is its reputation and track record as a commercial Certificate Authority (CA). We have a strong level of trust with GlobalSign.
— Mike Patterson, Manager, Information Security Operations Information Security Services, University of Waterloo
| CUSTOMER PROFILE | |
|---|---|
| INDUSTRY | Digital Sales Room Software |
| USER BASE | Buyers and sellers around the world in a variety of industries, with an emphasis on IT and technology, and consultancy and professional services within the SMB and MID-market segments |
| GLOBALSIGN SOLUTION | Digital Signing Service (DSS) |
At a Glance
PROBLEM
GetAccept required a trusted digital signature solution integrated into its Digital Sales Room platform to enable users to apply trusted digital signatures to critical sales documents to make the process more secure, easier, efficient, and compliant with eIDAS regulations.
SOLUTION
GetAccept incorporated GlobalSign’s best-in-class Digital Signing Service (DSS) with APIs to simplify integration. Now, GetAccept customers easily apply secure and validated signatures to digital documents for a quick and seamless document signing experience.
Challenge
The GetAccept Digital Sales Room (DSR) platform enables buyers and sellers to securely conduct business, while simplifying and personalizing the online buying experience. The company’s DSR is a secure, shared space for sellers to inform, present content, interact and negotiate with buyers. GetAccept’s DSR is a resource for interactive sales content; from case studies, testimonials and white papers, to videos, proposals and contracts.
GetAccept needed a global digital signature solution that was secure and reliable. One that could scale to meet the company’s exponentially growing demand, while simplifying the customer experience, with greater trust and security. A critical requirement for the digital signature technology was the ability to fully integrate into GetAccept’s DSR capabilities, including data analytics.
The solution also needed to meet electronic identification, authentication and trust service (eIDAS) regulations. Finally, it had to enable their DSR platform with validated, secure and trustworthy signatures through Adobe PDF Reader.
Solution Requirements
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Streamline and simplify the user experience.
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Enable digital signatures that are AATL (Adobe Approved Trust List) validated, and recognized as trusted in Adobe Acrobat and Reader.
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Must be cost-efficient and simple for the GetAccept development team to implement.
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Meet eIDAS regulatory requirements.
Solution
Digital signatures have always been a core part of the GetAccept platform. However, with the increased demands from customers and the adaptation of eIDAS signature requirements, the company needed a solution that supported eIDAS and Adobe PDF Reader. After a thorough solution provider search, GlobalSign was chosen as their new technology partner.
We look to our technology partners for new capabilities, and to leverage their expertise to make recommendations that are advantageous to our business. This is where GlobalSign shines, with industry leading technology that helps us improve our platform with digital signatures that brings trust into the process, including the eIDAS framework.
Samir Smajic, CEO and Founder
“GlobalSign equips GetAccept with a digital signing service that gives us the full potential of digital document signing well into the future,” said Samir Smajic, CEO and Founder of GetAccept. “GlobalSign allows us to dramatically scale, and integrate customer identities into the GetAccept DSR. This essentially futureproofs our digital signing services with a reliable and secure signing platform.”
GlobalSign DSS was selected because of its ability to fulfill GetAccept’s digital signing needs through modern APIs, and its ability to work out of the box with their signing flow. GlobalSign enabled GetAccept DSR with valid signatures within the Adobe product suite, support for eIDAS, and provided the company with a trusted long-term digital signature validation solution.
GetAccept was looking to ensure the implementation would have little to no impact on the existing users. They also had a very high throughput in the number of signings per second, so they had to ensure the solution would scale, and the implementation process was rock solid and reliable. With the deployment of GlobalSign DSS, the customer, or signer experience requires no changes, which was a huge benefit. GlobalSign helped GetAccept achieve a secure, tamper-proof seal that builds trust. The GlobalSign DSS plug-and-play solution with API support seamlessly fits into GetAccept’s existing platform capabilities.
GlobalSign DSS was able to support the GetAccept team, their customers and regulators with publicly trusted digital signatures. They now have critical features, like Adobe Approved Trust List (AATL) recognition and Long-Term Validation (LTV).
The process of implementing GlobalSign DSS was smooth. It included interactive discussions that were helpful in better understanding GetAccept and their customer needs, and how GlobalSign DSS could meet those needs. The implementation took only one month to complete, which was followed by a few weeks of testing.
What’s Achieved?
- The GetAccept Digital Sales Room platform with GlobalSign DSS serves thousands of enterprise companies, with tens of thousands of users globally.
- GlobalSign enabled allowed GetAccept to easily scale to meet anticipated 2022 growth in secure digital signatures that are expected to double last year’s signings.
- The GlobalSign DSS integration implemented a simplified process and built a more robust trust factor to satisfy GetAccept's growing customer base.
- The security benefits are clear, and the company anticipates a reduction in time spent explaining the validity of signed contracts.
- GetAccept now has the digital signing requirements customers are looking for, and the ability to grow their platform with their deep technology partnership with GlobalSign.
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