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Customer Support
- Please make your selection from the tabs below.
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UK: +44 1622 766766
EU: +32 16 89 19 00 |
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1. Generating a Certificate Signing Request
2. Choose your SSL Product and Apply via the GlobalSign web site or through the GlobalSign Certificate Center
for existing GlobalSign customers
3. Install GlobalSign Intermediate Root CA Certificates
4. Install your SSL Certificate
5. Install your Secure Site Seal

• Exporting from Apache machine to IIS 5/6 machine [click here]
• Exporting from Apache machine to Apache machine [click here]
• Why are the SSL_XXX variables not available to my CGI & SSI scripts? [click here]
• How do I verify that a private key matches its Certificate in Apache? [click here]
• Why do I get a 'no shared ciphers' error when connecting to my newly installed server? [click here]
• Why do I get lots of random SSL protocol errors under heavy server load? [click here]
• Why does my webserver have a higher load, now that it serves SSL encrypted traffic? [click here]
• Why does my 2048-bit private key not work? [click here]
• Why do I get I/O errors, or the message "Netscape has encountered bad data from the server", when connecting via HTTPS to an Apache+mod_ssl server with Netscape Navigator? [click here]
• Why do I get I/O errors when connecting via HTTPS to an Apache+mod_ssl server with Microsoft Internet Explorer (MSIE)? [click here]
• When I use Basic Authentication over HTTPS the lock icon in Netscape browsers stays unlocked when the dialog pops up. Does this mean the username/password is being sent unencrypted? [click here]
• Why is it not possible to use Name-Based Virtual Hosting to identify different SSL virtual hosts? [click here]
• Why can't I use SSL with name-based/non-IP-based virtual hosts? [click here]
• What SSL Ciphers are supported by mod_ssl? [click here]
• Why do browsers complain that they cannot verify my Server Gated Cryptography (SGC) server certificate in Apache? [click here]
• Can I use the Server Gated Cryptography (SGC) facility with Apache + mod_ssl? [click here]
• Why does the connection hang when I connect to my SSL-aware Apache server? [click here]
• Why do I get "Connection Refused'' messages, when trying to access my newly installed Apache+mod_ssl server via HTTPS? [click here]
• Why does mod_ssl stop with the error "Failed to generate temporary 512 bit RSA private key", when I start Apache? [click here]
• Why do I get permission errors related to SSLMutex when I start Apache? [click here]
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