Error: "java.security.UnrecoverableKeyException: Cannot recover key"

The error "java.security.UnrecoverableKeyException: Cannot recover key" occurs when the keystore and keyEntry passwords are different. To resolve this issue, you must remove all traces of the past certificate and request file.

You must generate a new keystore, keyEntry and CSR and specify the same password for the keystore and the keyEntry. Once this has been completed please contact support.