All Systems Operational
Atlas Operational
90 days ago
99.93 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
99.59 % uptime
Today
Certificate Issuance Operational
90 days ago
99.99 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
99.98 % uptime
Today
GCC User Portal Operational
90 days ago
99.96 % uptime
Today
Certificate Issuance Operational
90 days ago
99.96 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be performing some configuration changes to improve GCC and JCAN system infrastructure.
This maintenance is essential to enhance the performance and reliability of our services.
The following GCC service will be completely stopped during the maintenance:
- GUI access
- Certificate request, issuance, revocation
- API service
- Siteseal display

We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.

Posted on Apr 09, 2024 - 04:54 UTC
Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024
Resolved - This incident has been resolved.
Apr 25, 19:18 UTC
Monitoring - Our engineers identified a small number of errors on some particular API endpoints, the issue is resolved and we are continuing to monitor. Certificate issuance was not significantly affected during this period.
Apr 25, 18:31 UTC
Investigating - We are currently investigating some reports of errors from parts of the GCC platform. We will confirm once we have been able to recreate the issue.
Apr 25, 15:51 UTC
Apr 24, 2024
Resolved - We have experienced a short outage on the /stats and (deprecated) /counters endpoints of the HVCA API, starting at around 12:20 UTC. No core HVCA functionality was affected, but these endpoints returned HTTP 503 for a period. This is due to a failover between servers within the logging subsystem and is expected behaviour in such a case.
Apr 24, 13:20 UTC
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.